Frequently Asked Questions

  • Orders are processed within 3–14 business days, followed by standard delivery of 3–7 business days.

  • Yes. All U.S. orders include free standard shipping.

  • Once your order ships, you will receive an email with tracking information.

  • Yes. We accept returns within 30 days of delivery. Customers are responsible for return shipping costs.

  • Please contact us to initiate the return process and receive instructions.

  • Final sale items, gift cards, and custom or made-to-order items are not eligible for return.

  • Please contact us immediately so we can resolve the issue.

  • Once shipped, packages are handled by the carrier. We will assist in filing a claim if needed.

  • We recommend placing a new order and returning the original item for a refund.